Susan graduated from the University of Washington with a degree in Sociology in 1998, has 16 years experience in various client relations and project management fields, and is insurance licensed. Before joining AMS in 2007, Susan worked for an architectural engineering firm whose partnerships were comprised of small business owners, so she fully appreciates and understands the rewards and challenges producers encounter from running a small business. In addition to developing short and long-term marketing strategies for producers, Susan’s specialty is working with AMS’ Profit Builder System.